Wie bekomme ich eine rechnung für meinen online-einkauf?

For all orders placed on our website, you will receive an order confirmation and invoice by email. Your invoice will also be accessible from your customer account on the website by visiting the ‘My orders’ section, then clicking on the invoice you wish to download. If you placed your order as a guest, you will […]

Wie kann ich meine Bestellung verändern oder löschen?

Bitte kontaktieren Sie uns innerhalb von 15 Minuten nach der Bestellung, indem Sie einen Lavandré-Mitarbeiter per Chat oder Telefon kontaktieren. Wir werden unser Bestes tun, um Ihren Wunsch nach Änderung oder Stornierung Ihrer Bestellung zu erfüllen.

Was muss ich tun, wenn mein artikel beschädigt ist?

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately. Please provide the order number along with your e-mail address and phone number […]

Wie kann ich den versandstatus meiner bestellung verfolgen?

You may check the status of your recent order(s) by visiting your order page in the ‘My account’ section. This is the easiest and fastest way to get the most current information regarding your Lavandré orders. You will be prompted to log in with your e-mail address and password. The orders page will provide you […]